Father helping daughter with school work

Fraud Center

To report potential fraud activity please call our Fraud Center at 1-855-293-2456.

Seven Ways to Help Protect Yourself:

  • Secure Hard Copies 
  • Examine Your Financial Statements
  • Choose Strong Passwords
  • Protect Your Computer with Anti-Spyware
  • Be Wary of Suspicious Emails and Websites
  • Use Two-Factor Identification 
  • Avoid Public WiFi
Bonus Tips:

  • Shred all aged documents that contain sensitive information.
  • Sign up for alerts and limit your credit card activity to a specific geographic location.
  • Use a secure password service to create and store unique passwords.
  • Encrypt your hard drive for an extra level of protection.
  • If your inbox is flooded with promotional emails, unsubscribe from some of them to help spot suspicious content. 
  • Never elect to have a device "remember your password" for a site that involves payments of any kind.
  • Secure your home WiFi with a strong password. 
What is Phishing?
Phishing attacks are techniques used by cybercriminals to con users into revealing sensitive information or installing malware by way of electronic communication. 
Tips to Help Avoid Phishing Attacks:
  • Your bank will never ask you to send your passwords or personal information by mail. Never respond to these questions, and if you have the slightest doubt, call your bank directly for clarification.
  • Do not click on hyperlinks or links attached in the email, as it might direct you to a fraudulent website.
  • It never hurts to check your bank accounts periodically to be aware of any irregularities in your online transactions.
  • Phishing knows no boundaries, and can reach you in any language. In general, they’re poorly written or translated, so this may be another indicator that something is wrong.
  • Protect your computer by using security software. Set the software to update automatically so it can deal with any new security threats.
  • Protect your mobile phone by setting software to update automatically. These updates could give you critical protection against security threats.